Shipping policy

1. Processing Time

  • Orders are typically processed and shipped within 1-3 business days after payment is received, excluding weekends and holidays.
  • Custom or made-to-order items may have longer processing times, which will be communicated in the product description.

2. Shipping Methods

  • We offer the following shipping methods within the United States:
    • Standard Shipping (3-7 business days)
    • Expedited Shipping (2-3 business days)
    • Overnight Shipping (1-2 business days)
  • International shipping options are also available. Shipping times may vary based on the destination country.

3. Shipping Costs

  • Shipping costs are calculated at checkout based on the weight, size, and destination of your order.
  • We offer free standard shipping on orders over $50 within the United States (excluding Hawaii and Alaska).

4. Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number that you can use to track the status of your shipment.

5. Shipping Restrictions

  • Some items may be restricted from international shipping due to customs regulations. Please check the product description for any shipping restrictions.
  • We do not ship to P.O. boxes. Please provide a physical address for delivery.

6. Lost or Stolen Packages

  • We are not responsible for lost or stolen packages. If you believe your package has been lost or stolen, please contact the shipping carrier directly and provide them with your tracking information.

7. Customs and Duties (International Orders)

  • For international orders, customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the product or shipping costs.
  • We are not responsible for customs delays or fees.

8. Returns and Exchanges

9. Contact Information

  • If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at lomoredefined@gmail.com

10. Updates to Shipping Policy

  • We reserve the right to update our shipping policy as needed. Any changes will be posted on our website, and the date of the most recent update will be indicated.

By placing an order with us, you agree to abide by the terms and conditions outlined in this shipping policy.